Due to the intimate nature of our product, we are unable to accept returns on any item once it has been delivered.

Refunds may still be possible depending on the circumstances. If there's an issue with your order, please report it within 72 hours of delivery. After that window, we may not be able to honor a refund.

Before you open your package: confirm that the configuration, size, firmness and coloration match what you ordered. Please check all of this before removing your toy from it's sealed packaging.

If something isn't right, contact us right away at support@allnighttoys.com.

Cancellations: You're welcome to cancel your order, just reach out as soon as you can. Cancellations requested after 48 hours may be subject to a restocking fee if your toy has already been manufactured. Our restocking fee is 30% of the toy's total price, not including shipping.

Changes to your order can only be made within the first 24 hours of placing your order depending on what that change is. If you would like to make a change after 24 hours, you may be subject to our restocking fee if we've already manufactured your toy. If you would like to make a change to your order please contact us and reference your order number.

Changes to an order can be made within the first 24 hours of placing it. After that, a change request may also be subject to the 30% restocking fee if your toy has already been manufactured. Changing the entire configuration of a toy will result in your order needing to be cancelled and reordered.